Everything you need to know about our batteries, warranty, and dealer network.
Frequently Asked Questions
LFP chemistry is inherently more thermally stable than NMC/lithium-cobalt chemistries, making it far less prone to thermal runaway — the chain reaction that causes battery fires. That's why our packs are marketed as fireproof-chemistry batteries, though as with any energy storage device, proper installation, charging, and handling remain important.
Our packs are rated for 2000+ full charge cycles and are backed by a 5-year warranty covering manufacturing defects and specified capacity retention. Actual lifespan depends on usage patterns, charging habits, and operating conditions — see our Warranty Policy for full terms.
Our PutacDrive 2W and PutacPower 3W packs are designed for specific vehicle categories and configurations. Compatibility depends on your vehicle's make, model, and existing BMS/wiring setup. Reach out via our Contact page with your vehicle details and our team will confirm fitment.
Putac Motion batteries are sold through our authorised dealer network across India. Visit our Dealers page to find a partner near you, or submit a quote request and our sales team will connect you with the nearest authorised dealer.
Contact the dealer you purchased from, or reach our support team directly through the Contact page (Support tab) with your invoice number and serial number. Our technical team or an authorised service centre will inspect and process valid claims. Full details are in our Warranty Policy.
Always use the charger supplied with your vehicle or one explicitly approved by Putac Motion or your authorised dealer. Using incompatible or third-party chargers can affect performance, void your warranty, and in rare cases pose a safety risk.
Yes — our PutacFleet range and PutacPower 3W packs are built for heavy daily commercial use in e-rickshaws, cargo three-wheelers, and light commercial vehicles. Contact us for bulk/fleet pricing and deployment support.
We take end-of-life battery management seriously in line with India's Battery Waste Management Rules. See our Certifications & Compliance page for details on our collection and recycling approach.
Head to our Contact page and fill out the Dealer Application tab with your business details. Our dealer team typically responds within 2 business days.
Can't find what you're looking for? Get in touch with our team — we typically respond within one business day.